Shipping and Delivery Policy Overview:
Delivery Zones:
FlavR doesn't provide deliveries, all the orders are take aways.
Delivery Charges:
There are no take away charges involved.
Delivery Timeframes:
Estimated delivery times will be communicated to customers during the ordering process. While we strive to meet these timeframes, factors such as order volume may impact delivery times.
Order Processing:
Order Confirmation:
Customers will receive an order confirmation via the Mobile App once the order is successfully placed.
Order Fulfillment:
Orders will be prepared by the food outlets and will be available for pickup once processed by the outlet.
Communication:
Customers will be notified of the order status, including confirmation and any delays, via the Mobile App itself.
Delivery Process:
Delivery Confirmation:
Customers will receive a notification once the order is prepared and is ready for pickup.
Contact Information:
Customer Support:
For any inquiries or concerns related to shipping and delivery, customers can contact FlavR via text message on WhatsApp at the number 7009100026.
Returns and Refunds for Delivered Items:
Quality Concerns:
If customers receive items with quality concerns, they should contact FlavR customer support within 24 hours of delivery to discuss potential resolutions.
Refunds for Undelivered Items:
If an item is not picked up due to any reasons, no refunds shall be provided for the same.